BLUE HIDE RECORDING STUDIO POLICIES, TERMS & CONDITIONS 

Blue Hide (Blue Hide, Hideaway, True Blue, St. George’s, Grenada) is a professional audio recording facility. Customer Service and satisfaction are our top priority. The following policies insure that all sessions are conducted in the most professional manner while providing our client a creative and comfortable environment. By booking recording time at our studio, you accept these terms and conditions 
 
 

Studio: means Blue Hide Studio located at Hideaway True Blue, St George’s, Grenada. 

Client: means the person or company referred to on the booking message/invoice. 

1. The Client agrees to pay for studio time at the rate in effect at the time of booking. The specified non-refundable deposit is required to confirm studio booking. Rates are subject to change without notice.  

2. When Studio session/rental is booked,  the time the Client has requested is then reserved for the Client and becomes unavailable for others to rent, If the Client chooses to end the session early, the Client will still be responsible for payment for the entire time in which they have reserved. The Client will not be entitled to a refund or credit if they choose not to utilize the time reserved in its entirety. 

3. The Studio will provide studio time and the services of a recording engineer for the duration required by the Client (unless instructed otherwise). Any additional time required for providing Studio services, including, but not limited to, mixing, mastering, creating additional versions, stems and adding to or modifying tracks require additional fees. 

4. The Client is responsible for all amounts due and shall make payments to the Studio by cash or credit/debit by the end of the session. Any additional charges incurred must be paid on the completion of the recording session. The Client is responsible for any and all  legal costs and attorney’s fees required to collect payment for any services rendered. 

5. In the event of cancellation or rescheduling of a booked recording session or other scheduled services by the Client with less than a 24-hour notice BEFORE the scheduled session, the Client agrees to forfeit the deposit placed to hold the booked session time. For sessions scheduled less than 24-hours before the session, the deposit is non-refundable. All deposits for sessions booked as part of a promotion are also non-refundable. 

6. If the Client arrives late for a scheduled session, he will be responsible for payment of the period of time he was scheduled and the time will not be extended. This amount includes payment for a sound engineer, if included on the booking agreement. If the Client is late in excess of 30 minutes, the Studio reserves the right to cancel the session and the Client forfeits all deposits. 

7. If the Studio is required to cancel a session due to unavoidable circumstances not within the Studio’s control (ie; engineer illness, natural disaster), the Studio will reschedule the session for the earliest available time consistent with the needs of the Client. In the event that neither the Client nor the Studio can reach an agreement on a date and time for re-schedule, the Studio shall refund the full deposit amount to the Client. 

8. All Studio time extension requests are contingent upon Studio availability and must be paid in advance. Regular rates apply to additional Studio time and services provided.  

9. Studio “Time” includes set-up, break-down, breaks taken by the Client/Artists and engineer. For sessions lasting 8 hours and longer, the engineer will be entitled to a 30 minute meal break per session. All such time is on-the-clock. 

10. The Studio will not issue a refund AFTER a recording session has been performed and/or MP3 or WAV files have been delivered to the Client. We make every effort in working with the Client to deliver the highest quality product per the Client’s expectations. Studio Rental and other services are also non-refundable. 

11. The Studio shall not transfer recording files or copies thereof to the Client or Client’s representative until all outstanding balances are paid in full. Until such time as the Client has met the monetary terms of the Studio’s Rental Agreement, all recording files will be left at the Studio. When the Client has successfully fulfilled their monetary obligation to the full satisfaction of the agreement, the Studio will release the recording files to the Client.  

12. The Studio will NOT backup the Client’s recording files. All session files shall be released to the Client or Client’s representative at the end of the recording session. It is the Client’s responsibility to provide a personal flash/hard drive to the Studio for the purpose of downloading/releasing the recording files to the Client in their entirety. Alternately, the Studio may transfer all recording files to  the Client by attaching a link containing the files and sending to the Client’s email address of record. Any such link will be valid and accessible to the Client for a period of seven (7) days. On the eighth (8th) day, all files will be permanently deleted unless the Client has made other arrangements with the Studio in advance.